Each order placed at Pelvic Tech is provided a tracking number that allows the customer to
get real-time updates on their package’s progress. Standard shipping
can take anywhere from 5-10 business days to arrive from the date the
package was shipped. Priority orders can take anywhere from 2-5 business
days to arrive from the date the package was shipped.

Due to the nature of our products we consider each item to be used once it
leaves our warehouses therefore making the item non-returnable. Items
that are defective in any way may be replaced by contacting us first to
request a Return Merchandise Authorization (RMA). When contacting us
please indicate the defect in the product and email us (info@pelvictech.com) any photos you may be able to show us to help expedite your product replacement.

Please note that products MAY ONLY be exchanged or replaced due to a defective
item. Items cannot be returned because of things like size
indifference, dislike of the item, etc.

We want to make sure all of our customers are happy with their purchases
while keeping a balance of safety for all of our shoppers. Again due to
the nature of our products all sales are final and products are
considered used as soon as they leave our warehouse.

Always clean your products with warm water and a silicone-safe cleanser before
and after each use. Most of our products are waterproof so you can run
them under the faucet or fully submerge for thorough cleaning. Wipe dry
with a clean, lint-free cloth and store in a cool, dry location.

Note: Do not boil, microwave, or run through a dishwasher or sterilizer, as
extreme heat and harsh detergents can damage the product. Do not use
silicone, alcohol, acetone, petroleum, acidic, or alkaline-based
products as it can damage the product materials. 

Pelvic Tech accepts all major credit cards as well as PayPal as payment methods for orders placed online.